Traverse^® in Child Support

Document Management

Caseworkers, clerical workers, and attorneys scan, (or virtually print or upload), store, retrieve, and route legal documents and other case content. With the centralized, electronic case file, they quickly and easily find and filter case content in multiple ways to prepare for court or answer client questions: full text search, by date, or by content type.

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Mobile

From court or anywhere, caseworkers use the Traverse mobile app to access, complete, or share documentation. They can scan client documents directly into the electronic case file and make real-time changes to forms while in court for judges or clients to sign. The mobile app works regardless of location or connectivity.

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Client Self-Service

Through Traverse® Connect, caseworkers can share or request documents, such as income verification, and complete forms with clients, interstate workers, and others outside the agency. They use any device to securely submit the requested information directly into the centralized, electronic case file.

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Integration

Caseworkers reduce duplicate data entry because Traverse allows for bi-directional data exchange with existing case management systems. Integrations with Traverse go through an integration platform as a service (iPass) leveraging connectors and APIs.