Customer Story
By using Northwoods’ content collection and case discovery software solution, Traverse®, Haleigh is always confident she has the right information to view and share with other social workers and providers in the office or when meeting with families.
HALEIGH JOHNSON
Children’s Mental Health Social Worker Houston County Department of Human Services
Haleigh needs detailed information from diagnostic assessments, case plans, and case notes while meeting with families. However, she had no way to access historic case content or forms to make referrals, which meant duplicative work.
Houston County DHS implemented Traverse in the Child/Family and Adult units. The cloud-based, commercial off-the-shelf (COTS) document management, forms management, and mobility software is purpose-built for human services agencies and helps social workers like Haleigh quickly view medical history and make referrals.
Now that her agency has implemented Traverse, Haleigh is confident she always has the right information to view and share with other social workers or providers in the office or when meeting with families. She has a holistic picture to better meet each child’s individual needs right away.
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Traverse® Overview: Document Management, Forms Management, and Mobility
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Using Traverse for High-Value Work With Families
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“It helps a lot to just have information immediately. Sometimes if you're emailing a provider or trying to make a referral and you don't know if you have a release or when it was signed last, you can just pull up Traverse and search the person's name and find the release.”
Children’s Mental Health Social Worker
Houston County Department of Human Services
“The program is really easy to follow so you don't need that much training. I would recommend Northwoods and Traverse because it's simple and driven towards social work.”
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